Law Firms

Legal AI that gives your fee-earners their time back

Intake, first drafts, bundles and chasing take hours that could be billed. We automate the admin around legal work, with a qualified person approving everything that reaches a client.

Take the AI Readiness Check Where AI helps

Six places to start

Client intake and ID checks

First drafts for review

Enquiries answered out of hours

Matter updates without the calls

SOUND FAMILIAR?

Slow, repetitive intake

Client details collected three times in three formats.

SOUND FAMILIAR?

Drafting eats billable time

Letters, summaries and first drafts written from scratch.

SOUND FAMILIAR?

Enquiries go cold

New clients call around, and the first firm to answer wins.

HOW IT WORKS

Where AI fits into your week

Five places AI takes work off your team, joined up so nothing falls between them.

01Client intake and ID checks: One form, then the file, letters and checklist set up automatically.
02First drafts for review: Standard letters and summaries drafted from the file for a solicitor to edit.
03Enquiries answered out of hours: Every new enquiry captured, qualified and booked in, day or night.
04Matter updates without the calls: Clients kept informed at each stage, so fewer 'any news?' calls.
05Matter profitability: Time, fees and write-offs by matter type, so you know what pays.

Six places to start

Each one pairs AI with your data and a specialist who knows your industry.

RUN SMARTER · AUTOMATIONS

Client intake and ID checks

One form, then the file, letters and checklist set up automatically.

Explore Automations RUN SMARTER · WORKFLOWS

First drafts for review

Standard letters and summaries drafted from the file for a solicitor to edit.

Explore Workflows RUN SMARTER · AUTOMATIONS

Enquiries answered out of hours

Every new enquiry captured, qualified and booked in, day or night.

Explore Automations RUN SMARTER · WORKFLOWS

Matter updates without the calls

Clients kept informed at each stage, so fewer 'any news?' calls.

Explore Workflows KNOW YOUR NUMBERS · DATA ANALYSIS

Matter profitability

Time, fees and write-offs by matter type, so you know what pays.

Explore Data Analysis START HERE · AI TRAINING

Safe AI use for legal teams

What can and can't go into AI tools, with client confidentiality first.

Explore AI Training

TOOL

Never miss an enquiry again

Answerable answers your calls and chats, asks your qualifying questions, books the right enquiries straight into your diary and passes everything else to your team with a summary.

Sounds like your business, not a call centre
Phone, website chat, WhatsApp, SMS and email
Call summaries straight to your inbox
Connects to your calendar and CRM

See AI Receptionist

LAW FIRMS · 3 MINUTES

See where AI would pay off for your law firms business

Seven quick questions and a straight answer. A great fit gets a free 1 Day Business Analysis.

Take the AI Readiness Check

Start small. Prove it works. Then scale.

No big transformation projects. We find the one thing worth doing first, prove it with a pilot, then keep building month by month.

01 · 3 MINUTES

AI Readiness Check

Seven questions and a straight answer on whether AI fits your business yet.

02 · 1 DAY

1 Day Business Analysis

A day with your team to find the quickest wins. Free for a great fit.

03 · 2 TO 4 WEEKS

Pilot Build

One workflow built, tested and handed over, so you see it working first.

04 · MONTHLY

Monthly Support

Monitoring, training and the next build. Leave at the end of any month.

IN DEPTH

The detail, in 6 short parts

01 / 06

What Legal AI Means for a Small or Mid-Sized Law Firm

Legal AI is the use of artificial intelligence to support legal work: taking in new clients, drafting standard documents, summarising files, answering enquiries and keeping clients updated. For most small and medium sized firms, it isn't about replacing lawyers or buying an expensive platform. It's about removing the admin that surrounds legal work so fee-earners spend more of their day on the work clients pay for.

Many solicitors still collect the same client details three times, write routine letters from scratch and lose new enquiries to the firm that answered the phone first. AI for law firms targets exactly those jobs. The legal analysis, advice and judgement stay with qualified people. The repetitive tasks around them move to AI tools that a person checks and approves.

AI in legal practice works best when it's built around how your firm already runs: your case management system, your templates, your email and your diary. That way the use of AI fits your processes rather than forcing new ones.

Generative AI, machine learning and large language models

Most of the recent change in the legal industry comes from generative AI. Large language models, the technology behind tools like ChatGPT, Claude, Copilot and Gemini, can read and write text, which makes them useful for drafting, summarising and answering legal questions from your own source documents. Machine learning is the older cousin: it spots patterns, such as sorting documents by type or flagging unusual clauses in contract analysis.

Generative AI systems are powerful but not infallible. They can produce incorrect information that sounds convincing, sometimes called hallucination. That's why every output that matters is checked by a person who understands the law.

02 / 06

How AI for Lawyers Works Day to Day

Here's how AI typically fits into a firm. A new client fills in one intake form. AI checks it, sets up the file, prepares the client care letter and creates the checklist. When the matter moves on, AI drafts the standard letter or a summary of the documents received, ready for the solicitor to edit and sign off. Clients get automatic updates at each stage, so fewer calls asking for news.

AI chatbots and phone assistants can capture new enquiries out of hours, ask your qualifying questions and book the right ones into your diary. Speech recognition can turn dictation or call recordings into notes. None of this replaces how lawyers work on the substance of a matter. It clears the space around it.

Client intake and ID checks: one form, then the file, letters and checklist set up automatically.
First drafts: standard letters, attendance notes and document summaries drafted from the file.
Legal research support: AI summarises your own precedents and source documents for a lawyer to verify.
Court documents and bundles: indexing, pagination and cross-checking prepared for review.
Matter updates: clients kept informed at each stage without manual chasing.
Matter profitability: time, fees and write-offs by matter type in one view.

Legal AI tools that fit your existing systems

Legal AI tools range from specialist platforms built for the legal profession to general tools such as Microsoft Copilot or Google Gemini inside software you already use. For many firms, the best place to start is connecting the legal tools you already pay for, using automation platforms like Make, Zapier or n8n, and adding AI only where it saves real time.

Agentic AI, where an AI carries out several steps on its own, can help with multi-step admin such as opening a matter or chasing missing documents. We keep it on a short lead: it can perform tasks within clear limits, and anything that reaches a client or a court goes through a qualified person.

03 / 06

Professional Obligations, Client Confidentiality and Ethical Use

Law firms have professional obligations that most businesses don't. Your duties to the court, your duty of confidentiality and the requirement to effectively supervise work undertaken by others all apply when AI is involved. Regulators, including the SRA, expect firms to stay responsible for the work they deliver, whatever tools they use. Legal responsibility stays with the firm and the solicitor.

That shapes everything we build. Client confidentiality comes first: client data and confidential information never go into public AI tools, and we check where every system stores and processes data. Where your firm uses ethical walls, AI tools must respect them too, so information from one matter can't leak into another. Every AI-assisted step keeps audit trails, so you can show who checked what and when.

Ethical considerations and risk management

The main ethical considerations with legal AI are accuracy, confidentiality, bias and transparency. Risk management means deciding in advance what AI can and can't be used for, checking outputs against source documents, and being open with clients about how AI supports their matter where that's appropriate. Critical thinking remains the lawyer's job. AI can draft, but a person decides.

We help you write a firm-wide AI policy that sets out approved tools, permitted uses, review steps and how your regulatory obligations are met. Then we train your legal teams to follow it, so generative AI use is consistent across the firm rather than left to individuals.

Data protection law and client data

Data protection law, including UK GDPR, applies to any client data that AI tools process. Before anything goes live we confirm the lawful basis, the data location, retention, and whether the provider uses your data to train its models. Data privacy and data protection checks are part of every project, not an afterthought.

04 / 06

Choosing Legal AI for Your Firm

The legal technology market is busy, and new legal AI tools appear all the time. Rather than starting with a product, start with the bottleneck. Is it slow intake? Drafting time? Missed enquiries? Write-offs on certain matter types? The answer points to the right AI strategy and the right tools.

When you compare options, ask: does it integrate with your case management system and document storage? Where is data held, and is it used for training? Can it work from your own templates and precedents? What audit trails does it keep? Who supports it if something goes wrong? A tool that can't answer those clearly isn't ready for your firm.

Is there a ChatGPT for law?

There are specialist legal AI products built on large language models, and general tools such as ChatGPT, Claude and Copilot offer business versions with stronger data controls. Both can help with drafting and summarising. Neither replaces professional knowledge. Public versions of chat tools should never be used with client data, and any legal research they produce must be checked against authoritative sources.

05 / 06

Will AI Replace Lawyers?

No. AI continues to improve at tasks that are repetitive and text-heavy, but complex legal work still requires human intelligence: judgement, advocacy, negotiation, empathy and accountability. What changes is how the day is spent. Less time on admin and first drafts. More time on advice, strategy and clients.

That's the thinking behind our approach: AI + Experts + Your Data together beat any one on its own. AI handles the volume. Your lawyers bring the expertise and carry the professional responsibilities. Your firm's own data, from templates to past matters, makes the output specific and accurate. Legal professionals who combine all three will deliver legal services faster without lowering the standard.

06 / 06

Getting Started: Cost, Time and First Steps

We start with a 1 Day Business Analysis to understand how your firm handles intake, drafting and client contact, and agree the one task worth doing first. We then build and test a pilot for a fixed fee from £1,500, typically takes 2 to 4 weeks, and train your team to run it. Monthly support covers monitoring, fixes and the next build from £750 a month, and you can stop at the end of any month.

Every build is measured against a baseline, such as time to open a matter, enquiries answered or hours spent on first drafts. That keeps the conversation about results, and gives you what you need to decide on the next step for your legal practice.

FAQ

Common questions

How is AI used in legal practice?

AI is used to take in new clients, draft standard letters and summaries, review and index documents, answer enquiries out of hours and keep clients updated. A qualified person reviews anything that reaches a client or a court.

Are UK law firms using AI?

Yes. Firms of all sizes in the UK are using AI for drafting, document review, intake and client communication. Smaller firms often start with admin tasks, where the risk is lower and the time saving is easy to see.

Is a lawyer likely to be replaced by AI?

Unlikely. AI is good at repetitive, text-heavy tasks, but legal advice needs judgement, accountability and client relationships. AI changes how lawyers spend their time rather than removing the need for them.

Is Claude or ChatGPT better for lawyers?

Both can draft and summarise well, and both offer business versions with stronger data controls. The better choice depends on your existing software, your data requirements and the tasks you want help with. Never use public versions with client data.

What does legal AI do?

Legal AI reads, sorts, drafts and summarises legal documents, answers routine questions and automates admin such as intake and updates. It supports lawyers by doing the groundwork, while the lawyer checks the output and gives the advice.

Is AI right for your business yet?

Seven quick questions and a straight answer. A great fit gets a free 1 Day Business Analysis.

Take the AI Readiness Check Book a call